Returns & Refunds

The Pawfect 40-Day Happiness Guarantee

Shop with total confidence: if you or your pet are not happy with your purchase, you have 40 days from delivery to request a return or exchange — no questions, no hassle.

How to start a return

  1. Write to cesarpernia059@gmail.com with your order number.
  2. We reply within 24 hours on business days with instructions.
  3. Refunds go to your original payment method once the item is on its way back.

Good to know

  • Items should be unused and in their original packaging when possible.
  • Damaged or incorrect item? We make it right — replacement or full refund, your choice.
  • Sale items and gift cards follow the same 40-day promise.

Everything your pet loves — guaranteed for 40 days. 🐾